Privacy Policy
Last Updated: October 9, 2025
Legal Entity: WeldReach Digital LLC (“WeldReach Digital,” “we,” “us,” “our”)
Website: https://weldreachdigital.com/
Email: [email protected]
Phone: (504) 782-9841
Address: 201 Rue Beauregard, Suite 202, Lafayette, LA 70508, USA
1. Introduction
This Privacy Policy explains how we collect, use, disclose, and protect personal information when you visit our website, use our services, or receive SMS/voice communications from us. By interacting with WeldReach Digital, you agree to this Policy.
2. Information We Collect
Information you provide directly
- Name, email, phone number, company name, job title, address
- Form submissions, survey responses, bookings, chat messages
- SMS replies and call recordings/transcripts (where permitted)
Information collected automatically
- IP address, device/browser data, cookies, analytics events
- Messaging metadata (delivery, opens/clicks where applicable, timestamps)
Information from third parties (with permission)
- CRMs, ad platforms, or tools you connect (e.g., GoHighLevel)
- Lead sources/partners you authorize to share data
3. How We Use Information
- Qualify leads; schedule/confirm appointments; send reminders
- Provide and improve advertising/marketing services and client support
- Analyze performance and optimize campaigns, funnels, and automations
- Prevent fraud/abuse, protect security, and comply with legal obligations
4. SMS, MMS & Voice Communications (A2P/TCPA)
By providing your phone number and checking the consent box (or providing recorded verbal consent), you authorize us to send texts/calls related to your inquiry and services.
- Message frequency: typically 1–4 per campaign/user journey, plus follow-ups as needed
- Message & data rates may apply
- Opt-out: reply STOP to unsubscribe
- Help: reply HELP or email [email protected]
- Carrier liability: mobile carriers are not liable for delayed or undelivered messages
- We maintain logs of consent (time, source, language) and opt-outs to ensure compliance
5. Legal Bases (GDPR where applicable)
For users in the EU/EEA:
- Consent (Art. 6(1)(a)) for marketing you opt into
- Contract (Art. 6(1)(b)) to deliver services you request
- Legitimate interests (Art. 6(1)(f)) for security, analytics, and service improvement
6. Sharing Your Information
We may share personal data with:
- Service providers (hosting, CRM, SMS/voice, email, analytics, payments) under confidentiality
- Business transfers (merger, acquisition, asset sale)
- Legal compliance (court orders, lawful requests)
- We do not sell personal data.
7. Data Retention
We retain personal data only as long as necessary for the purposes above or as required by law. Where feasible, we anonymize or pseudonymize call/SMS content used to improve operations.
8. Your Rights
Depending on your jurisdiction, you may have rights to access, correct, delete, restrict/object, port data, or withdraw consent (reply STOP or email us).
To exercise rights, contact [email protected]. We may verify identity before fulfilling requests.
9. Cookies & Tracking
We use cookies and similar technologies for analytics, personalization, and ad attribution. Manage cookies via your browser settings and any cookie banner we display.
10. Security
We use administrative, technical, and physical safeguards to protect personal data. No method is 100% secure. Report concerns to [email protected].
11. Children’s Privacy
We do not knowingly collect data from children under 13 (or 16 in the EU). If you believe we have such data, contact us to delete it.
12. International Transfers
If you’re outside the U.S., your data may be processed in the U.S. or other countries. We use lawful transfer mechanisms (e.g., Standard Contractual Clauses) where required.
13. Changes to This Policy
We may update this Policy. The “Last Updated” date shows the latest version. Significant changes will be posted here and may be notified via email/SMS when appropriate.
14. Contact
Questions? Email [email protected] or mail:
WeldReach Digital LLC
201 Rue Beauregard, Suite 202, Lafayette, LA 70508, USA